Refund & Return Policy

At Furniture Multiverse, customer satisfaction is important to us.

7-Day Return Policy

You may request a return within 7 days of receiving your order.

Eligible Returns

A return or replacement will be approved only if:

• You receive the wrong product.
• The product has a verified manufacturing defect.
• The product arrives damaged during delivery.

Non-Eligible Returns

Returns will not be accepted for:

• Change of mind.
• Incorrect size selection (where dimensions are clearly provided).
• Minor color differences caused by screen settings.
• Damage caused after delivery.
• Used or assembled products.

Refund Process

Once the returned item has been inspected and approved, your refund will be processed using the original payment method. Processing times may vary depending on your bank or payment provider.

If a replacement is available, we may offer a replacement instead of a refund.